7/9 Collie St

Fyshwick ACT 2609

02 6105 9887

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Mon - Sat: 7:00 - 19:30

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Terms & Conditions

Terms and Conditions

Welcome to Patio Builder Canberra. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Who We Are

Business Name: Patio Builder Canberra
Address: 7/9 Collie St
Fyshwick ACT 2609
Phone: 02 6105 9887
Email: info@patiobuildercanberra.com.au
Website: https://patiobuildercanberra.com.au/

2. Using Our Services

When you book a job with us, you agree to:

  • Provide accurate information about your project

  • Allow reasonable access to your property so we can complete the work

  • Follow any safety instructions we provide during installation or maintenance

We reserve the right to refuse service if the conditions are unsafe, or if the work requested falls outside what we reasonably offer.

3. Quotes and Pricing

All quotes are free and come with no obligation.
Once you accept a quote, the price is locked in unless you request extra work outside the original agreement.
If there are changes, we’ll discuss them with you and update the quote before starting any extra work.

4. Payment Terms

We ask for payment according to the terms agreed in your quote.
Usually, a deposit is required before work begins, with the balance due once the job is completed.
Payment methods accepted: [Insert Payment Methods, e.g., bank transfer, credit card, cash].

Late payments may attract fees if not discussed beforehand.

5. Warranties and Guarantees

We stand behind our workmanship.
Our patios, pergolas, handrails, and stairs come with a workmanship warranty [Insert Timeframe, e.g., 5 years].
Manufacturer warranties on materials will depend on the supplier and will be passed on to you where possible.

Please note: Natural weathering, misuse, or lack of maintenance may affect warranty claims.

6. Cancellations

If you need to cancel your booking, please let us know as soon as possible.
If materials have already been ordered, or work has started, you may be responsible for covering those costs.

7. Liability

We take every care on-site, but we are not liable for:

  • Damage caused by hidden conditions (like underground pipes or wires not visible at the time of inspection)

  • Changes to property value

  • Any damage resulting from misuse or lack of maintenance after the job is completed

Our liability is limited to the cost of the service provided.

8. Intellectual Property

All content on our website, including text, images, and designs, belongs to Patio Builder Canberra.
You may not copy or reuse our content without permission.

9. Changes to These Terms

We may update these terms from time to time.
Any changes will be posted here, and by continuing to use our services, you agree to the updated terms.

10. Contact Us

If you have any questions about these terms, please get in touch:
Business Name: Patio Builder Canberra
Address: 7/9 Collie St
Fyshwick ACT 2609
Phone: 02 6105 9887
Email: info@patiobuildercanberra.com.au
Website: https://patiobuildercanberra.com.au/

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